Last Updated: 11/21/2025

1. Processing Time

All orders are handmade and prepared fresh.
Processing time is 1–3 business days before shipping.

2. Delivery Time

Within Karachi: 2–4 business days
Within Pakistan: 3–7 business days

Delivery times may vary on weekends, holidays, or weather delays.

3. Shipping Methods

We use trusted courier partners for safe delivery across Pakistan.

4. Shipping Charges

Shipping fees are calculated at checkout and depend on:

• Order weight

• Delivery location

5. Order Tracking

Once your order ships, you will receive a tracking number via email.

6. Incorrect Shipping Address

Customers are responsible for providing accurate address details.
If the product is returned due to incorrect address, additional charges may apply.

7. Damaged or Missing Items

If your order arrives damaged, email us within 48 hours with photos.
📧 kulsoomshenna@gmail.com

8. International Shipping

Currently, we do not offer international shipping.
Pakistan shipping only.