Last Updated: 11/21/2025
1. Processing Time
All orders are handmade and prepared fresh.
Processing time is 1–3 business days before shipping.
2. Delivery Time
Within Karachi: 2–4 business days
Within Pakistan: 3–7 business days
Delivery times may vary on weekends, holidays, or weather delays.
3. Shipping Methods
We use trusted courier partners for safe delivery across Pakistan.
4. Shipping Charges
Shipping fees are calculated at checkout and depend on:
Order weight
Delivery location
5. Order Tracking
Once your order ships, you will receive a tracking number via email.
6. Incorrect Shipping Address
Customers are responsible for providing accurate address details.
If the product is returned due to incorrect address, additional charges may apply.
7. Damaged or Missing Items
If your order arrives damaged, email us within 48 hours with photos.
📧 kulsoomshenna@gmail.com
8. International Shipping
Currently, we do not offer international shipping.
Pakistan shipping only.